39 Jobs in Glendale, IL
Startex Industries is Hiring a Customer service representative Near Glendale, IL
Linea di Liara & Startex Industries are seeking a dedicated Customer Service Representative to join our retail team. As a Customer Service Representative, you will be the primary point of contact for our valued customers, ensuring their satisfaction by providing exceptional service and support.
This unique role offers an exciting opportunity to interact with customers from both companies, providing exceptional service and support across various channels.
Work Schedule : Monday to Friday, 8 am to 5 pm CST hours
In this role you will :
- Become a product expert - understand how our items work and use that to preemptively address common problems
- Answer inbound calls, emails, and questions on selling platforms during 8 am to 5 pm CST work hours
- Handle about 10-20 inbound calls per day
- Manage about 50 emails and questions per day
- Assist customers with product questions, pricing quotes and post-sale issues
- Work with our warehouse team to improve order processing and fulfillment times
Requirements
- Possess a High School diploma or equivalent
- Willing to work on a hybrid setup (3 days / week in office and 2 days remote)
- Self-starter, motivated to do well and excited to take on challenges and learn new skills
- Comfortable answering phone calls and able to adapt as the position evolves
- Problem solver, a people person, able to resolve conflicts, and thrives with minimal supervision
- Proven experience in company selling physical products (not services)
- Computer savvy; Knowledgeable in Gmail, Google Suite, and QuickBooks Desktop
Nice to Have :
Experience with Amazon Seller Central and Wayfair
Benefits
- Competitive salary
- Paid time off and paid holidays
- Medical, dental, and vision insurance offered
- 401(k) and company matching
Last updated : 2024-05-12
Job Summary
Full Time
Wholesale
$39k-50k (estimate)
05/12/2024
08/11/2024
startexind.com
GLENDALE HEIGHTS, IL
25 - 50
2005
PURAV KAPADIA
$10M - $50M
Wholesale
Related Companies
About Startex Industries
Startex Industries is a dynamic, fast growing, nationally recognized contract furnishings manufacturer located in the western suburbs of Chicago. We provide value driven solutions that help our clients deliver great products at the best prices. Startex was recognized in 2014 by Inc. magazine as the 397th fastest growing company in the U.S, and the 9th fastest in the Chicago area. By remaining true to our mission of providing excellent value with superior service, Startex has become an industry leader, working closely with most major hotel and lodging franchises. Interested in joining our team? ...
Apply for one of our Career Opportunities today by visiting https://secure5.entertimeonline.com/ta/startex.careers?CareersSearch.
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